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We'd love to hear from you. Pick the channel that fits — most messages get a reply within one business day.
In-app Messages
Signed-in affiliates and sellers can message us directly from their Profile → Messages tab.
Open Messages →Knowledge Base
Self-serve answers for the most common how-to questions about the Platform.
Browse articles →Other inquiries
For specific topics, the following inboxes will route faster than the general support email.
Web: icognix.net
Support hours: Mon–Fri, 9am–6pm IST